For ages 21+

jib baji Responsible Gambling

Entertainment is meaningful only when it stays within control. jib baji believes every player has the right to protect themselves. Here you can learn how to set limits, recognise warning signs and get help when you need it.

For players aged 21 and above only

Life is bigger than the game — stop and seek help when you need to.

Why Responsible Gambling Matters

Online casino and sports betting is a form of entertainment — but for some people it can get out of control. jib baji believes that if every player plays with awareness, the experience stays safe and enjoyable. That is why we provide tools and information to help you make the right decisions.

To register at jib baji and take part in any game or betting activity, a player must be 21 years of age or older. Access by minors is strictly prohibited. Full details of this policy are stated on our Terms and Conditions page.

If you feel that your gambling habits are affecting your daily life, family relationships or financial situation, the information and tools below are made for you. jib baji is always with you — whether you are playing or taking a break.

Tools to Keep Yourself Safe

The jib baji account settings include several important control features. You can use these to set your own limits on how you play.

Deposit Limit

Set a maximum limit on your daily, weekly or monthly deposits. Once set, lowering the limit takes effect immediately; increasing it takes a little longer to come into effect.

Session Time Limit

Set a time for how long you play in one sitting. When that time is up, the system will automatically alert you and, if needed, end the session.

Temporary Break

If you want to stop playing for a period, use the option to temporarily close your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or make a deposit.

Self-Exclusion

For a long-term break, you can close your account for 6 months or permanently. Once activated, no promotional communications will be sent to you either.

Gaming History Review

View your betting and deposit history from your account at any time. You will get a clear picture of how much time and money has been spent.

Direct Support

To activate any tool or get help with your account, contact our 24/7 live chat or email support. Assistance is available in both Bengali and English.

Recognise the Warning Signs

Problem gambling does not always appear all at once. If you notice one or more of the following signs in yourself, it is time to be alert:

Feeling a repeated urge to bet more and more to recover losses, and being unable to accept a loss.
Putting gambling ahead of family, friends or work; hiding your gambling from people close to you.
Borrowing money beyond your budget, dipping into savings or using money set aside for essential expenses on betting.
Feeling restless, irritable or in a bad mood when you cannot play.
Having trouble sleeping, eating or concentrating on work, with most of your thoughts revolving around gambling.
Repeatedly telling yourself "this is the last time" but being unable to stop.
Using betting as a way to reduce stress, loneliness, or sadness.

These signs are not a sign of weakness — they are a signal that it is time to seek help. Visit our FAQ page for more common questions about responsible gambling.

Some tips for playing safely

Set a budget first

Decide how much money you will spend before you start playing, and commit to not exceeding that limit.

Set a time limit

Keep track of the time while you play. Playing for long stretches at a stretch lowers the quality of your decisions and leads to overspending.

Don't Bet on Emotion

Do not place bets out of anger or frustration after a loss. If your emotions are not under control, take a break.

Let your family know

Talk openly with the people close to you. Support from family is the greatest help when it comes to responsible gambling.

Winning is not guaranteed

Betting and casino games are purely for entertainment — keep in mind that they are not a reliable way to earn money.

Take breaks

Taking regular breaks keeps your mind fresh. Spend time on other activities between each session.

Keep your account secure

Do not share your password with anyone. Playing on behalf of someone else is against jib baji's rules.

Review your history

Check your account's play history at least once a month. Numbers do not lie — make decisions based on the data.

Get support — you are not alone

If you are experiencing problems, do not keep them to yourself. You can get help through the following channels:

jib baji Support Team

Our support team is active 24 hours a day, 7 days a week. Speak directly in Bengali or English.

Live Chat Visit the site and get instant help from the live chat window at any time.

Email Support [email protected] — write your issue in detail and send it; you will get a quick response.

Family & Professional Counselling

Outside support is just as important as jib baji's support.

Family & close friends Open up to the trusted people in your life. They are your greatest source of strength.

Professional mental health counsellor Contact your local hospital or mental health centre. A professional counsellor can teach you effective strategies.

Social support organisations Some organisations in Bangladesh work to address gambling addiction. Look for them through a doctor or someone you know.

As per our Privacy Policy, all communication related to responsible gambling requests is kept completely confidential. Seeking help is an act of courage — there is nothing to be ashamed of.

How the self-exclusion process works

If you feel that a short break or a few days' limit is not enough and you need longer-term protection, self-exclusion is the most effective step.

When you activate self-exclusion, your jib baji account is completely closed for the period you choose. You can set this period yourself — 6 months, 1 year, or permanently. During the exclusion period, you:

Will not be able to log in
Will not be able to open any new account
Will not receive any promotional messages or offers from jib baji
Will be able to withdraw any eligible balance in the account after the exclusion period ends

To activate self-exclusion, let us know via our 24/7 live chat or email — we will complete the process promptly. Even after the exclusion period ends, a cooling-off period must pass before the account can be reactivated, so that decisions are not made on impulse.

To learn more about our site, visit the About Us page — it has detailed information about jib baji's values and player-friendly services.

Questions about responsible gambling

If you request self-exclusion via live chat, it is usually activated within a few minutes. If you send the request by email, it will be completed within 24 hours at most. In an urgent situation, live chat is the fastest option.

Yes, the limit can be increased — but for your protection it does not take effect immediately. A request to raise the limit goes through a set waiting period so that decisions are not made on impulse. Lowering the limit, on the other hand, takes effect immediately.

Any available balance in your account remains secure after self-exclusion is activated. Once the exclusion period ends and your account is reactivated, you will be able to withdraw those funds.

Change your password immediately and inform our support team. If the account has been used by a minor, this is our highest priority and we will take immediate action.

No. All promotional communications are stopped as soon as self-exclusion is activated. No bonus offers, email notifications or messages through the site will be sent during the exclusion period.

Not at all. Whether you just want information, want to use a tool, or simply want to talk — for whatever reason, our support team is always ready to listen, no questions asked.